Hardware ID Mismatch message
Hardware ID Mismatch message appears on start of MacENCx64 after migration, clone, replacement of motherboard.
Versions Affected: ALL
Conditions:
You just:
- Replaced the main logic board (motherboard) in your Mac.
- Moved your HDD to another Mac.
- Migrated via Time Machine, clone cable, or other backup/restore method to a new / other Mac.
Symptoms:
And when you run MacENCx64 this message happens:
This is due to “Node Locking” license keys.
Workaround:
Not a defect. This is normal application behavior.
Resolution:
Quick Fix
How to Remove Hardware Key (fix hardware id mismatch)
—[RESOLVING OLD KEY AFTER MIGRATION TO NEW MAC]—
Start the Terminal app:
On the command line…
Paste this command:
ls ~/Library/Application\ Support/MacENC/Licensespring/mex64/
Then press [Return]
The response should be:
license.key
Next, paste this command:
rm ~/Library/Application\ Support/MacENC/Licensespring/mex64/license.key
Then press [Return]
No response = success
Finally, paste this command:
ls ~/Library/Application\ Support/MacENC/Licensespring/mex64/
Then press [Return]
No response = license.key is now gone
—[FINISH]—
Reactivate using original key.
IMPORTANT: YOU MAY NEED TO RESET YOUR LICENSE KEY DEVICE ACTIVATIONS. SEE KB ARTICLE BELOW
See the full KB article how to manage your license device activations: https://navstation.net/knowledge-base/license-key-management/
Severity: 4
Status Notes:
Not a defect. Posting as a known issue so folks can find a quick link to the resolution.